Terms and Conditions

 Welcome to Bold Braids by Anna. By booking an appointment or using our services, you agree to the following terms:

Appointments & Booking
 

All appointments must be booked in advance through our booking system, phone, or in person.
 

A deposit may be required to secure your appointment. Deposits are non-refundable but may be applied to a rescheduled service if notice is given at least 24 hours in advance.
 

Cancellations & No-Shows
 

We require at least 24 hours’ notice for cancellations or reschedules.
Late cancellations may result in a 30% fee.
 

No-shows may be charged up to 50% of the service price and may require prepayment for future bookings.
 

Late Arrivals
 

Please arrive on time. If you are more than 15 minutes late, we may not be able to accommodate your full service, and the appointment may be shortened or rescheduled with applicable fees.
 

Payments
 

Payments are due at the time of service. We accept Zelle, cash, debit and credit cards method of payments.
 

All prices are subject to change without notice.
 

Service Satisfaction
 

We strive to provide excellent service. If you are unsatisfied, please notify us before leaving the salon so we can address your concerns.
 

Health & Safety
 

Clients are responsible for disclosing any allergies, scalp sensitivities, or medical conditions prior to service.
 

We reserve the right to refuse service if we feel it may compromise the health or safety of the client or stylist.
 

Photos & Marketing
 

With your permission, we may take photos of your hairstyle for our portfolio, website, or social media. If you prefer not to be photographed, please let us know at your appointment.
 

Policy Updates
 

We may update these Terms & Conditions at any time. Continued use of our services indicates your acceptance of any changes.